FAQ

If you have a question about Loanzie, take a look at the FAQs below or email us at info@loanzie.co.za and we’ll answer you ASAP.

Can anyone apply for a Loanzie?

If you’re a South African citizen (at least 18 years old) who isn’t under debt administration and has never applied for a debt review, you can apply. All you need is bank statement from the last three months, copies of latest payslip and a certified copy of your ID.

When will I get my Loanzie?

It usually takes about 24 hours to approve your loan, but as soon as it’s approved we’ll transfer your Loanzie.

How is my information safe and secure?

Our privacy policy states the means and ways that your information is being protected – feel free to take a look!

How can I chat to someone from Loanzie?

You can contact us anytime via email  info@loanzie.co.za or speak to one of our friendly staff by calling 010 594 5332 during business hours.

How do I pay back my loan?

Don’t worry, we’ll take care of it via debit order.

What will happen if I can’t pay back my Loanzie?

If you’re having trouble paying back your Loanzie within the timeframe you’ve chosen, we’ll contact you to organise an alternative payment arrangement. Remember the legal implications which might affect your credit record negatively

Can I have more than one loan from Loanzie at one time?

We understand that it can be alluring to take out more than one loan, but for your own safety and debt management we allow one Loanzie loan at a time.

Can I apply for a Loanzie on public holidays?

Yes, you can apply for a Loanzie 365 days a year, but the loan will be processed on the very next business day as financial institutions and the bureax will be closed on public holidays.

Do you need to know why I’m getting the loan?

No, we don’t, but you’re more than welcome to share that information with us if you wish.

Contact Us:

Address: Unit 2002, Block 11, Highgrove Office Park, 50 Tegel Avenue, Highveld Techno Park, Centurion, 0169 | WhatsApp: 071 604 3065 | Email: info@loanzie.co.za | Company Reg: 2015/201855/07 | NCR Reg: NCRCP8496